Good afternoon

We have launched an eBook this month. Attached is the image that can be used with the following header for advertising purposes:

Entecom has a new eBook! The revised version of ISO 22000 was published on the 19th June 2018. Companies certified to the ISO 22000:2005 standard have until June 2021 to transition towards ISO 22000:2018 certification. In this eBook, we discuss some of the key changes to the standard and offer some suggestions to get you started.

Download your free copy here:


Request for collaboration on Training Programme for Restaurants


28 AUGUST 2018


The City of uMhlathuze Municipality situated in the northern KZN , the Sizzle City because of the beautiful weather that allows you to have fun any time of the year. The City has big numbers of tourism establishments which includes restaurants that drive tourism and  local economic development of the region.

Therefore, it is against this background that uMhlathuze Municipality would like to collaborate with your organisation on Implementing the Training Programme for Restaurants situated in the City. The Training Programme can also include the element of compliance to ensure that all restaurants in the City comply with relevant legislations.

Your co-operation in this regard will be highly appreciated.

Kind regards

Sipho Mchunu

uMhlathuze Municipality – Tourism Unit

Cell number : 083 960 1356       

Customer Service Training in Gauteng


28 JUNE 2018



The Gauteng Department of Economic Development (GDED) has identified service excellence as a continuous area of investment and focus in the 2018/19 financial year. Based on this it has made funds available for the training of 1000 participants in Customer Service in the Gauteng Province with the aim of improving customer service and ensure service excellence in the tourism industry of Gauteng.  The Province has opened the participation to all 5 Regions of Gauteng.  The City of Johannesburg through the Department of Economic Development – Tourism Directorate wishes to invite Joburg based tourism products to participate in this initiative for improvement of service excellence in Joburg.   Please forward the email to your members for actioning.

Please note the training will be for two (2) days, the date and the venue will be communicated to you once we’ve received the number of participants that can form a class.  Each product is requested to identify and select one or two participants, complete the attached form and forward it to : at your earliest convenience.

I trust you’ll find the above in order, for any enquiries please contact Xolile Maswanganyi on: (011) 883 3525.

Click here for the customer service training form

CASHIER TRAINING Workshop – 2018


29 MAY 2018

CASHIER TRAINING Workshop – 2018

11th – 12th July 2018, Conference Venue – Focus Rooms Sunning hill – Sandton
18th – 20th July 2018, Conference Venue – Pavilion Hotel, Durban – Durban
25th – 27th July 2018, Conference Venue – Holiday Inn Express – Cape Town City Centre

Good day Sir/Madam

Blue Anchor Academy is delighted to invite you to attend this exciting 3-day course on Cashier Training Workshop – 2018, taking place on the above mentioned dates. This workshop is practical with emphasis on skill transfer to the delegates.

Cashier training should be more than just one cashier showing another how to operate the cash register. It should be certified instruction on all aspects of the cashier position.
We teach cashiers more than just the basics of representing the store they work for. The cashiers we train and test have a proven ability to be better at their job than the multitudes of other people applying for what seems like a “simple” cashier job.

In addition to customer service, our certified cashiers are given the training to help them spot counterfeit bills and coins and to help them identify counterfeit checks. More importantly what to do when counterfeit currency is collected. Scam artists are good magicians and the cashiers that follow through our full course material will have an understanding of how not to get scammed at the checkout counter. The certified cashiers completing the course will also understand all types of coupons, Groupons and even Foursquare Special Offers.


Ultimately the cashier training and certification program is for the cashier.
Yes the business will benefit greatly by having a certified cashier on staff, but just like any training or certification, the student never forgets what they learn, and they can take that from job to job.


For a detailed account of the course please see the attached brochure. I will shortly be getting in touch with you to make sure that we discuss your attendance and registration, or alternatively please feel free to give me a call on +27 11 058 1936 or reply to my email at with any questions or queries.

To book your seat for this Training Workshop, please complete the attached Registration form and mark it to the attention of Derek Ramalata and send it via email to ASAP.

Register now or on the 14th June 2018 to qualify for ‘Early bird booking special’ of R6,999.00 and avoid paying the standard registration fee of R7,999.00

Please don’t hesitate to contact us for any further information regarding the above and may God bless you!

We look forward to welcome you on board!

Kind Regards,
Derek Ramalata
Event Coordinator
Phone: +27 11 029 3504
Fax: +27 86 293 7740
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