Training for restaurant manager


06 AUGUST 2019



Our well developed and streamlined Restaurant Waiter Training and Management Training enhance all types of restaurant and hotel operations every step of the way.

Our extraordinary services and unique concepts are available throughout the New York City area, as well as anywhere within the United States and Internationally.

waiters who have completed their restaurant waiter training

Here are all of our Training Programs in full detail:

1.   Restaurant Service Staff Start-up –

Since the Grand Opening is of the utmost importance, let Topserve help your brand new operation hit the ground running in an excellent fashion.

We assist in all areas of the dining room staff start-up relieving many of the headaches involved in managing personnel, so you can attend to other time consuming areas of opening a restaurant.

Waitstaff, Bussers, Hosts, Food Runners, and Baristas are all integrated into the dining room with organization, balance and a very high level of restaurant service training.

Our start-up service includes an initial monitoring and troubleshooting period to ensure that all dining room staff skills and techniques are polished and shining.

Operational manuals and restaurant service training manuals are customized and provided for each position well before the opening.

These manuals are used as the standard guidelines during the day to day business operations, so that there is never service breakdown of any kind–even when staff turnover occurs.

The main goal here is to upkeep excellent dining room customer service throughout all of the years of a restaurant’s existence.

Topserve’s Restaurant Training Programs will be of tremendous benefit in streamlining operations, so that your restaurant will begin with a solid, organized start and highly profitable future.

2.   Restaurant Floor Management Training –

Learn all of the restaurant floor management basics in this highly acclaimed program. The materials included are a compact service package containing everything needed to set up and run a restaurant dining room impeccably.

And, if this is not in the budget have a peak at my worldwide recognized book: “How to Improve Dining Room Service”

3.   Beginners Waiter Training –

This is an orientation program for potential waiters who are just entering the industry.

We begin with a discussion about the restaurant world’s advantages and expectations.

Then onto the crash course!!

Here is how it works:

The “service cycle” and the steps of table service will be intensely reviewed covering all pertinent areas such as: dining room service preparation, awareness, understanding, communication, proper greeting, food and beverage knowledge/upselling, service and sales technique (including wine and champagne service), tableside style and mannerisms, maintenance throughout the meal, plate/tray handling, check payment handling, computer systems run-through, food service sanitary and safety guidelines.